- if the phone was opened and a factory defect was found, you can return the phone with the box open. If you open the box, remove the seals and use the charger and accessories and the phone in working order, you cannot return it.
You can return:
- if not used;
- if its presentation is preserved;
- while maintaining the consumer properties of the seal, label, film;
The goods cannot be returned and exchanged:
- headphones after printing and use.
- Original accessories for mobile phones after opening the original packaging.
- Mobile phones with traces of use, removed factory films and seals, without preserving the presentation of the product or packaging.
Products of inadequate quality:
- The goods with the barque must first undergo diagnostics in the service center, and then, based on the conclusion of the service center, a decision will be made about the possibility / possibility of returning or exchanging the goods. The procedure takes 2 to 5 days. The courier will pick up the goods for return at the address you specify.